At the heart of INFOtrac is a unique, completely
flexible, and powerful Contact Manager / Customer Relationship
Management (CRM) system. INFOtrac was designed to
be "feature rich", affordable and extremely easy to use. INFOtrac
is the key to prospect, customer, supplier and partner relationships
which can set you apart from the competition.
INFOtrac was built on the premise that your customers,
suppliers and business contacts are the most valuable assets
to your business. Enterprises know that good repeat customers
make great salespeople; and that investments made towards
customer acquisition exceed the costs of customer retention.
INFOtrac allows users to become immediately familiar
with every aspect of every interaction their organization
has had with someone, thereby allowing them to provide exceptional
customer service. It offers small and mid-size organizations
a complete system that will help manage their business relationships
with all of their contacts.
INFOtrac offers a total information management solution
that extends into all areas of an organization. This enterprise-wide
approach can connect employees together, and enable them to
provide superior support and service. INFOtrac can
be fully linked to the other software applications and hardware
devices in use, and it can be implemented to fit a company's
unique business processes and information management needs.
As such, INFOtrac can become the hub by which staff
members will have access to all of the valuable tools they
require, and the method by which they can access relevant
information whenever they need it. INFOtrac's CRM
engine however, is not limited to the centralization and control
of crucial contact information, but can also extend into both
a comprehensive Sales Force Automation solution, and a Business
Process Automation engine, within a single application environment.
Using INFOtrac provides you with instant and easy access
to information about your contacts and when you need it.
Powerful, unlimited reporting and analysis of your information
is available throughout the system.